What is Paratransit Service?

Island Paratransit is a curb-to-curb service for registered, eligible persons of disability who are unable to use the regular bus service. Island Paratransit is based upon the same days and hours, by route structure, as the regular scheduled route service. The basic service is a corridor centered on the scheduled route and extending 3/4ths of a mile on either side of the route. New applicants that are certified eligible, must come in-bounds to an approved location in order to receive service. If interested in finding out more about this service, call (800) 240-8747, or (360) 678-7771. TTY: 771 or (800) 833-6384.

Please use Island Paratransit procedures so that we serve all passengers efficiently. Scroll down to read the full procedures.



For More Information, Contact:

Dee Wells, Specialized Services Coordinator

Email: dwells @islandtransit.org

Main Office: (360) 678-7771 / Toll Free: (800) 240-8747.  Press '"0" and ask for Dee.


Download and print a paratransit application here. Once completed, mail or hand deliver to:

Island Paratransit

19758 SR 20

Coupeville, WA 98239

ATTN:  Special Services Coordinator

Please mark envelope "Confidential". 

Facsimiles are not accepted.


The certification process may take up to 21 days after we receive your completed application. Island Transit may require verification by a medical professional or other person familiar with your condition.  Recertification of eligibility will occur periodically.

Island Transit Notice of Privacy Practices.



For More Information Contact:

Dee Wells, Specialized Services Coordinator

FAX: (360) 544-3710 / Email: dwells @islandtransit.org

Main Office (360) 678-7771 /  Toll Free: (800) 240-8747.  Press "0" and ask for Dee