Frequently Asked Questions
What are your Hours of Operation?
How do I Read your Schedules?
Getting a Bus to Pick you Up
Schedule Changes Due to Weather
Holiday Schedule
Bike Loading
Lost & Found
Pets
Wheelchair Accessible
Young Children
Do Not Cross in Front of the Bus!
Unlawful Bus Conduct Law, RCW 9.91.025
Video Monitoring
Yield to Buses Entering Traffic, RCW 46.61.220
What are your Hours of Operation?
Island Transit's hours of operation are from 3:45 AM to 7:45 PM, Monday through Friday, and 7:15 AM to 7:00 PM on Saturdays. No Sunday service.
North Whidbey: (360) 678-7771
South Whidbey: (360) 321-6688
info[at]islandtransit.org
Yield to Buses Entering Traffic, Washington State Law RCW 46.61.220
The driver of a vehicle shall yield the right of way to a transit vehicle travelling in the same direction that it has signalled and is reentering the traffic flow.
Video Monitoring
For your protection, Harbor Station and transit vehicles are equipped with video cameras ... so smile!
Unlawful Bus Conduct Law, Washington State Law RCW 9.91.025
It is against the law, while on the bus or at a designated bus stop, to intentionally disturb others by engaging in loud or unruly behavior; carry flammable liquids, explosives or other harmful materials; spit or litter. Unlawful bus conduct is a misdemeanor.
Do Not Cross in Front of the Bus!
Remember, transit buses are NOT school buses. Traffic does not stop for transit buses as it does for yellow buses.
Young Children
Children six years & under must be accompanied by a responsible guardian.
Wheelchair Accessible
All Island Transit buses are wheelchair accessible.
Pets
Service animals and small pets in approved carriers are permitted on all vehicles.
Lost & Found
If you have lost an article, please contact our office. If you find an article on the bus, please give it to the operator.
Bike Loading
Island Transit vehicles are equipped with bike racks which are available on a first come, first service basis. As the bus approaches, have your bike ready to go. Remove water bottles and any loose items which might fall off. For safety reasons, the driver cannot get off the bus to help you, but he or she can give you instructions. Always load and unload your bicycle from the curbside. To use the bike rack, the rider simply lowers the rack with one hand. This durable rack weighs less than 30 pounds and is just as easy to raise as it is to lower. In fact, tests show that most people can load and unload in less than 30 seconds. After lowering the rack, the cyclist lifts the bicycle into position in the rack's wheel wells. All bicycles fit on the rack, even those with fenders and children's bicycles. And, all bicycles load exactly the same way. In the down position, the bicycle support arm is held in place on the rack by a magnet. The arm is easily swung up and into position after the bicycle has been placed in the rack. Cyclists load and unload from the curbside, even if their bicycle is the one nearest the bus, making for safe, efficient operation. After lifting the support arm up and over the front tire, a spring pulls the arm back, holding any bicycle securely. Even better, the rack touches nothing but the rubber tires, preventing any possible damage. There is nothing to lose or get caught, no straps, cords or bungees. Once loaded, the bicycle is held firmly in place.
Holiday Schedule
Island Transit does not operate on Sundays or the following holidays or days of observance: New Year's Day; Memorial Day; Independence Day; Labor Day; Thanksgiving Day; Christmas Day.
Schedule Changes Due to Weather
During adverse weather conditions (ie., snow, ice, load limit restrictions due to thaw conditions, etc.), Island Transit may be required to detour buses. We will do our best to inform riders during these unexpected conditions. Schedules may also be impacted during these periods, so please be patient and allow extra time to get to your destination.
Getting a Bus to Pick you Up
You must wave at the bus to indicate that you wish to be picked up. Stand at a safe place for the bus to stop.
How do I Read your Schedules?
All of our schedules are read from left to right, beginning with the start of the route. Times are from top to bottom. Call or email us, and we'll be happy to help you!
"Your Rights Under Title VI: Island Transit is committed to ensuring that no person is denied the benefit of our services based on race, color, national origin, sex, or disability. If you feel you have been the subject of discrimination you may file a complaint with Island Transit. For information on how to file a complaint, please refer to our Title VI Policy at www.islandtransit.org or contact Island Transit staff at (360)678-7771.